Customer service is key to attracting and retaining customers. In this video "Next Level Laundromat Experience: Tips for Improving Customer Service," laundry owners will learn valuable tools and techniques to keep patrons happy and coming back for more. Discover what's important to the laundromat customer and how you can make doing the wash a bearable or even an ENJOYABLE experience. Differentiate yourself from the rest of the competition and watch your market share and your profits grow!
This video presentation is presented by Coin Laundry Association President/CEO Brian Wallace.
Format: Video file (hosted at Vimeo) 31 min.
After you purchase the file, the link will be available in the "My Downloads" area of your account.
Members receive this video for only $10 (a $50 retail value).